Recovering your Username or Password
Recovering your Username
Select I forgot my username and click the Next button.
Enter First Name, Last Name, and Date of Birth and click the Next button.
Select whether the username should be emailed or texted and click the Next button.
Recovering your Password
Select I forgot my password and click the Next button.
Enter your account username and select the Next button.
Answer the account security question.
Once an accurate security answer has been provided, select either Mobile, to have a password reset texted to the mobile number on file, or Email to have the password recovery emailed to the email on file. Select the Next button.